This Privacy Policy explains how Aurea (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website or make a purchase.

Personal Information We Collect

When you visit our website, we automatically collect basic device information such as:

• Browser type
• IP address
• Time zone
• Cookies and site usage data

When you place an order, we collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely)

How We Use Your Information

• Process and fulfil orders
• Communicate about purchases
• Provide customer support
• Improve our website and services
• Prevent fraud and ensure security

Sharing Your Information

We only share information with trusted partners required to operate our business:

• Shopify (store platform)
• Payment providers
• Delivery companies

We may also share information if required by law.

Marketing & Advertising

If you opt in, we may send emails about products and updates. You can unsubscribe at any time.

We may also use platforms such as Google and Facebook for advertising. You can manage preferences through those services.

Cookies

Cookies help us improve your browsing and shopping experience. You can disable them in your browser settings if preferred.

Your Rights

If you are in the UK or EU, you may request access, correction, or deletion of your personal data.

Content Policy Notice

To uphold our brand values, we reserve the right to decline any personalised request that contains offensive, abusive, hateful, discriminatory, or otherwise inappropriate content. Orders that do not comply with this policy will be cancelled and refunded in full.

Data Retention

We retain order information as required for legal, accounting, and business purposes unless deletion is requested.

Contact Us

Email: your@email.com
Business: Aurea
Address: Your business address

Last updated: 2026